- Mail Master 1 1 1 – Design Stylish Emails Without Password
- Mail Master 1 1 1 – Design Stylish Emails Without Email
- Mail Master 1 1 1 – Design Stylish Emails Without Losing
What is the first thing we do when we get to work (or sometimes as soon as we wake up)? – Check email, right? Sometimes we don't know what our day is going to be like until we read right through each email in the inbox.
In many of our earlier articles, we have highlighted the importance of good Communication Skills to effectively convey your message to your intended audience – one of the important Soft skills for testers.
In this article, we will focus on one specific section of written communication – Email.
We are sharing some tips and tricks to make email communication smoother and more effective. This is applicable to all teams and not just the QA team.
According to statista.com, there were nearly 4.1 billion active email users in the world (in 2014) and the number is expected to rise to 5.1 billion by the end of 2020 which means getting your unique email address is next to impossible to matter what email name generator tool you use. Jun 28, 2021 According to statista.com, there were nearly 4.1 billion active email users in the world (in 2014) and the number is expected to rise to 5.1 billion by the end of 2020 which means getting your unique email address is next to impossible to matter what email name generator tool you use.
Say you received this Email:
Email #1
To: Testing Team
Subject: QA Update
Body:
Team,
There has been an unexpected delay in the deployment of code to the staging environment. For some reason, the code got mixed up and we don't know when these issues will be sorted out. We are going to have to postpone our activities, don't know until when. So engage yourselves in other testing activities.
The change request CR0100H68 is planned to hit production by the end of this month. Please go over the document from the share point and give me an estimate.
Thanks,
X, QA team.
Do you think that email is effective? Compare it with the following:
Email #2
To: Testing Team
Subject: Staging environment code deployment delayed- indefinitely & CR0100H68- need analysis
Body:
Hello Team,
Today, I've two updates for the team.
#1) The staging environment Deployment issues:
- Due to unexpected reasons, the Staging environment code deployment is delayed – no ETA yet. We have to postpone our staging activities until we have further updates.
- Please work on creating the templates for the quality audit until it is resolved.
Mail Master 1 1 1 – Design Stylish Emails Without Password
#2) New update and tasks for change request CR0100H68:
- Expected to go live by the end of the month.
- Please go over the documents and let me know the following details by EOD tomorrow.
– How many test scenarios do we need?
– How much of the existing documentation will we have to change?
– How much time to write the new documentation?
– Test data requirements?
– Test execution time?
Thanks,
X, QA team.
If I were a recipient of Email #1 this is what would happen:
- I might not even open it right away because the subject line does nothing to convey the importance of the content of the email.
- Even if I did open it – let's face it, it is just one big chunk of words; tedious, to say the least.
- The tasks to be done or the expectations of me are pretty vague so I really have no idea what to do.
But if I get Email #2:
- I know what the email is about – the subject line helps me correctly guess the tone of what's being communicated.
- The content is clearly organized in bulleted points to make grasping things easy.
- All the tasks to be done and the ETA are clearly defined so you know what to do.
Ideally, I would split the message and send 2 separate emails about the two topics I am providing updates about.
But that is your choice.
As you can see, taking simple measures have improved the quality of communication.
In many of our earlier articles, we have highlighted the importance of good Communication Skills to effectively convey your message to your intended audience – one of the important Soft skills for testers.
In this article, we will focus on one specific section of written communication – Email.
We are sharing some tips and tricks to make email communication smoother and more effective. This is applicable to all teams and not just the QA team.
According to statista.com, there were nearly 4.1 billion active email users in the world (in 2014) and the number is expected to rise to 5.1 billion by the end of 2020 which means getting your unique email address is next to impossible to matter what email name generator tool you use. Jun 28, 2021 According to statista.com, there were nearly 4.1 billion active email users in the world (in 2014) and the number is expected to rise to 5.1 billion by the end of 2020 which means getting your unique email address is next to impossible to matter what email name generator tool you use.
Say you received this Email:
Email #1
To: Testing Team
Subject: QA Update
Body:
Team,
There has been an unexpected delay in the deployment of code to the staging environment. For some reason, the code got mixed up and we don't know when these issues will be sorted out. We are going to have to postpone our activities, don't know until when. So engage yourselves in other testing activities.
The change request CR0100H68 is planned to hit production by the end of this month. Please go over the document from the share point and give me an estimate.
Thanks,
X, QA team.
Do you think that email is effective? Compare it with the following:
Email #2
To: Testing Team
Subject: Staging environment code deployment delayed- indefinitely & CR0100H68- need analysis
Body:
Hello Team,
Today, I've two updates for the team.
#1) The staging environment Deployment issues:
- Due to unexpected reasons, the Staging environment code deployment is delayed – no ETA yet. We have to postpone our staging activities until we have further updates.
- Please work on creating the templates for the quality audit until it is resolved.
Mail Master 1 1 1 – Design Stylish Emails Without Password
#2) New update and tasks for change request CR0100H68:
- Expected to go live by the end of the month.
- Please go over the documents and let me know the following details by EOD tomorrow.
– How many test scenarios do we need?
– How much of the existing documentation will we have to change?
– How much time to write the new documentation?
– Test data requirements?
– Test execution time?
Thanks,
X, QA team.
If I were a recipient of Email #1 this is what would happen:
- I might not even open it right away because the subject line does nothing to convey the importance of the content of the email.
- Even if I did open it – let's face it, it is just one big chunk of words; tedious, to say the least.
- The tasks to be done or the expectations of me are pretty vague so I really have no idea what to do.
But if I get Email #2:
- I know what the email is about – the subject line helps me correctly guess the tone of what's being communicated.
- The content is clearly organized in bulleted points to make grasping things easy.
- All the tasks to be done and the ETA are clearly defined so you know what to do.
Ideally, I would split the message and send 2 separate emails about the two topics I am providing updates about.
But that is your choice.
As you can see, taking simple measures have improved the quality of communication.
Guidelines That Makes Email Communication Smoother And More Effective
#1) Organize your thoughts before you start composing the email.
#2) Use the subject line to your benefit – Set the tone of what the email is going to contain. Give the recipients a sneak peek, if you will, into what's inside.
#3) Use the Email program's ‘Important' flag to signal a critical communication- but again, be judicious in your decision as to what constitutes important. For Example, if the testing cannot continue due to some error and all the teams need to know about it – mark the Email as being important.
#4) Define the intent of the Email clearly. There are 3 basic reasons for an Email
- You are providing information – Be crisp about what you write. Keep it clear, keep it simple. Keep it concise.
- You are requesting information – What do you want, when do you want, how do you want it.
For Example, I would like a copy of the Test plan document by the EOD. Please place the same in the common project folder and let me know. – A statement like this will tell you 'What- the test plan, when – EOD and how –place it in the common folder. - Acknowledgment – These are one-liners and don't have much to them. Typically 'Thank you' or 'Done'.
#5) Try to spellcheck. Most email applications come with an option to perform this check mandatorily every time an email is sent.
#6) When you are included in the CC list, it means it's an FYI. So you just need to know what's going on but action from you is not expected.
#7) Do not use ‘Reply all' when not necessary.
#8) To avoid an email that you sent to multiple recipients be ‘replied to all', BCC all the email addresses.
#9) Be sensitive. When you are delivering critical or negative feedback about a person or product, try to do it by talking to the person directly or send an email to just that one person.
Suggested reading =>> Email Subject Line Tester Tools
Some More Tips To Avoid ‘Oops' Moments
#1) Add the Email addresses in the To, CC or BCC fields at the end once you have composed the Email and are satisfied with the content you wrote. This is because, sometimes, you might accidentally hit 'send' before you are ready and end up being the sender of an incomplete or incorrect email.
#2) When it does happen that you did send a half complete (or half incomplete, depending on your philosophical bent) email accidentally, there is a recall option available to make amends.
#3) If you are new at writing official emails- try to get a peer to read it for you before you send it and get his/her opinion.
#4) Do not use a colloquial expression or an idiom unless you know what it means. You might end up saying something embarrassing and an Email once sent, is pretty much set in stone.
I really hope this helps you write better emails. Share your experiences with us.
Further reading =>> How to write a Cold Email
Do you have any more tips? Please provide your feedback and feel free to comment below.
Recommended Reading
Mail Master 1 1 1 – Design Stylish Emails Without Email
- Publish Date: September 10, 2019
- Format: Hardcover
- Category: House & Home - Decorating & Furnishings
- Publisher: Rizzoli
- Trim Size: 9 x 12
- Pages: 256
- US Price: $60.00
- CDN Price: $80.00
- ISBN: 978-0-8478-6361-7
Mail Master 1 1 1 – Design Stylish Emails Without Losing
' If there's one thing to be learned from Timothy Corrigan, it's how to exercise class without ever feeling staid. Corrigan is uptown, East Egg, wear-a-tie-to-work-on-Friday. With each of the rooms in his new book, thought, the AD100 designer shows how to modernize the classics. For anyone looking to sharpen a contemporary edge onto a traditional-styled project, the first step should be taking a page out of Corrigan's book - literally.' —AD'In his fresh book, The New Elegance, Timothy Corrigan, the master of grandeur and king of glamour - discusses how to embrace elegant design that isn't just performative, but truly livable, a guiding philosophy that radiates through every aspect of his business.' — Atlanta Homes & Lifestyle
'Elegance is the perfect word to describe the interiors designed by internationally celebrated designer, Timothy Corrigan. Eleven diverse houses illustrate Corrigan's design esthetic in this informative, glossy book. What makes the book especially fascinating are the 'interludes' in which he details the steps to successful decoration; these illustrated examples are wonderful templates for anyone looking to update a room or house. Corrigan is very generous with his knowledge, which can be unusual in the design world.' —CA Homes
'Is there anything designer Timothy Corrigan can't do? Corrigan's the highly anticipated follow-up, to his first book, 'The New Elegance: Stylish, Comfortable Rooms for Today' (Rizzoli), features a diverse array of projects including a prominent philanthropist's 36th-floor apartment in Chicago, a Doha palace presided over by the Qatari royal family, and even the designer's own sumptuous Paris pied-à-terre.
Corrigan's masterful ability to create spaces that appear effortlessly chic is on full display throughout. 'I wanted to illustrate the concept that elegant can be comfortable,' he tells Galerie. 'Just because a room is beautiful doesn't mean it can't also be livable and practical.'
Organized by project, the tome features 11 chapters each punctuated by approachable explanations of Corrigan's core design principles, which he says can be adapted to suit anyone's style. 'The goal was to make it accessible for the reader, so that they could go through a chapter and then learn about the central elements they may not have noticed.'—Galerie
'It's one of the hardest things for an interior design to accomplish: create rooms that are accessible, comfortable, and livable. That is a dynamic that Timothy Corrigan has accomplished repeatedly. The book reveals his ongoing ability to combine a European sensibility with an American penchant for comfort and ease. Apart from being able to indulge in his interior designs, this book also offers practical advice to the reader about how best to establish scale, proportion, and symmetry in our own interiors.' —Milieu
'Timothy Corrigan is one of he world's most successful and admired designers. This master's attention to detail is legendary and his interiors show this refinement and rare finish. In 'The New Elegance' Eleven very different and inspiring projects are shown in the book. Houses and apartments (and mansions) are in many very diverse locations, and all illustrate the detail, polish, focus and especially comfort of the interiors Timothy created.
Inspired additions to the book are the eleven informative ‘Interludes' 'design knowledge pages between each chapter. Here Corrigan and Boodro detail and delineate and outline important aspects and elements of design, including Symmetry, Layering, Drama Lessons, Details, Architectural Details, and Art and Mirrors. These ‘design lessons' make the book especially valuable to designers, design students, and aspiring designers. The advice is constructive and useful. Studying these Corrigan trademarks…and with the images for reference…make the book a handsome reference, full of ideas and how to execute them.' —The Style Saloniste
'AD100 and Elle Decor A-List designer Timothy Corrigan shares his secrets for creating rooms that are elegant and comfortable, luxurious yet livable.
Corrigan includes advice throughout on how to adapt classic design principles and traditional forms to make them work for busy modern lives. Between each chapter are instructive interludes in which Corrigan outlines the building blocks of successful decoration, with fundamental topics such as scale and proportion, symmetry, architectural details, and working with color.'
—The Glam Pad
'Featured in Seen & Quoted column: 'Elegance is not something you save for a special occasion. Elegance, like beauty should be part of your life every single day.' —Traditional Home
'Renowned interior designer Timothy Corrigan has landed on the AD100 list of interior designers on multiple occasions not just because he's a well-known name, but also because he's incredible at what he does. In his latest book, The New Elegance, Corrigan tips the scales to and fro as he demonstrates the balancing act so many try to achieve in design- visual elegance and gracious comfort. 'Comfort is not antithetical to elegance, but rather its support and backbone.'
—Home Design & Decor